PRIVACY POLICY

This Privacy Notice for Signal Foundry (“we,” “us,” or “our”) explains how we collect, use, store and share personal information when you visit www.signalfoundry.ca, contact us, or otherwise interact with Signal Foundry.

If you have questions about this notice or how your information is handled, contact us at support@signalfoundry.ca.

1. WHAT INFORMATION DO WE COLLECT?

Information you provide to us

We collect personal information that you choose to provide when you contact Signal Foundry, submit a website form, inquire about our services, participate in an assessment, or otherwise communicate with us.

Depending on the interaction, this may include your name, email address, phone number, company or organization, job title or role, contact preferences, and information you choose to include in a message, inquiry or assessment.

Signal Foundry does not create website user accounts and does not collect payment-card or billing information through this website.

We do not intentionally request or process sensitive personal information through the website.

Information collected automatically

When you visit the website, some technical information may be collected automatically by the website platform or hosting infrastructure. This may include your IP address, browser and device information, operating system, referring URL, pages visited, date and time of access, and technical or diagnostic information.

This information may be used to operate, secure, maintain and understand the performance of the website.

We do not currently purchase or obtain personal information about website visitors from third-party data providers.

2. HOW DO WE USE YOUR INFORMATION?

We may use personal information to respond to inquiries and requests, provide requested advisory or professional services, communicate about an existing or potential engagement, administer assessments or other resources you choose to use, operate and improve the website, understand basic website usage and performance, protect the website and business from misuse or security threats, maintain business and legal records, and comply with legal obligations.

Signal Foundry does not currently use website visitor information for automated decision-making that produces legal or similarly significant effects.

3. MARKETING AND ADVERTISING

Signal Foundry does not currently operate an email or SMS promotional marketing program through this website.

We do not currently use website visitor information for targeted or behavioural advertising.

We do not sell personal information and do not share personal information with third parties for their own advertising or promotional purposes.

If our marketing practices change materially in the future, this Privacy Notice will be updated before or when those practices are introduced.

4. WHEN DO WE SHARE PERSONAL INFORMATION?

We may disclose personal information to service providers that support the operation of Signal Foundry, such as website hosting, email, productivity, communications or other business infrastructure.

Those providers may process information only as necessary to provide their services to us and are subject to their own privacy and security obligations.

We may also disclose information when reasonably necessary to comply with applicable law, court orders or lawful requests, protect our legal rights or the rights and safety of others, or in connection with a merger, financing, acquisition, sale or restructuring of the business.

We do not sell personal information.

5. COOKIES AND SIMILAR TECHNOLOGIES

The website or its hosting platform may use cookies or similar technologies that are necessary for site functionality, security, performance or basic technical operation.

Signal Foundry does not currently use advertising pixels or targeted-advertising cookies.

Most browsers allow you to control or reject cookies through browser settings. Disabling some cookies may affect website functionality.

If we introduce analytics, advertising or other non-essential tracking technologies in the future, this notice and any necessary consent controls will be updated accordingly.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to inquiries, maintaining appropriate business records and satisfying legal, accounting or regulatory requirements.

When information is no longer required, we will take reasonable steps to delete, anonymize or securely retain it until deletion is practical.

7. INFORMATION ABOUT MINORS

Signal Foundry's services are intended for businesses, founders and professional users.

We do not knowingly solicit or collect personal information from children through the website. If we learn that personal information from a minor has been collected inappropriately, we will take reasonable steps to delete it.

Questions or concerns can be sent to support@signalfoundry.ca.

8. YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy law may give you rights regarding your personal information. These may include the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion, withdraw consent where processing relies on consent, object to or restrict certain processing, request information about how your personal information has been used or disclosed, and lodge a complaint with an applicable privacy or data-protection authority.

These rights may be subject to exceptions or limitations under applicable law.

To exercise a privacy right, contact us directly or submit a data subject access request. We may need to verify your identity before completing a request.

9. INTERNATIONAL USERS

Signal Foundry is based in Canada.

Visitors located in Canada, the European Economic Area, the United Kingdom, Switzerland, the United States or other jurisdictions may have additional rights under their local privacy laws.

Where required, we will process personal information on an appropriate legal basis, which may include consent, performance of a contract, compliance with legal obligations or legitimate business interests.

10. SECURITY

We take reasonable organizational and technical measures intended to protect personal information under our control.

No website, electronic communication or storage system can be guaranteed to be completely secure, so we cannot guarantee absolute security.

11. UPDATES TO THIS NOTICE

We may update this Privacy Notice as Signal Foundry's services, technology, marketing practices or legal obligations change.

The “Last updated” date at the top of the notice will indicate the most recent revision.

Material changes may also be communicated through the website or another appropriate method.

12. CONTACT US

Questions, privacy requests or concerns about this notice can be directed to:

Signal Foundry
PO Box 292
Hillsburgh, Ontario N0B 1Z0
Canada

Email:support@signalfoundry.ca
Website:www.signalfoundry.ca/contact

This Privacy Policy was adapted from a policy originally generated using Termly's Privacy Policy Generator.